Custom insights that deliver meaningful impact. We support consumer & B2B growth
trajectories by utilizing methods grounded in current brand and behavioral thinking.
Use AI to probe survey answers, analyze open-ended responses, and search existing research, with researchers checking the output against the source evidence.
Reach business decision-makers, executives, and specialist audiences for qualitative
and quantitative research. Study the needs and decisions of the people who specify,
buy, and use your products and services.
Focus Crossroads, a Russell Research company, acquired Zintro’s B2B expert network
and Concierge Program, expanding access to professional audiences and specialist recruiting.
Brand positioning and messaging. Identify the brand positioning, category entry points and associations, and messages most likely to build awareness, relevance, and preference. We help brands develop positioning platforms, evaluate messaging, and determine which claims people understand, believe, and remember.
Brand tracking and growth diagnostics. Go beyond awareness and consideration metrics to understand what's driving growth, stagnation, or decline. Measure brand health, mental availability, competitive positioning, marketing effectiveness, and the factors influencing future performance.
Concept and product testing. Evaluate product concepts, innovations, claims, packaging, and value propositions before launch. Identify what resonates, what creates differentiation, which assets are distinctive for the brand, and where improvements can increase market potential.
Pricing research and market simulation. Understand how buyers trade off price, features, benefits, and competitive alternatives. Identify revenue-maximizing opportunities, optimize price points, and forecast the likely impact of different pricing strategies.
Segmentation, personas, and demand landscapes. Identify distinct audience segments based on needs, attitudes, behaviors, and purchase motivations. Understand the size, composition, and unmet needs within the market, then build actionable frameworks that guide targeting, positioning, innovation, and communication strategies.
Purchase journey research. Map the path from need recognition to purchase and loyalty. Identify key decision moments, barriers, information needs, category entry points, and opportunities to improve conversion and customer experience.
The Omnibus is a shared national survey of 1,000 US adults, fielded twice a week.
Questionnaire consultation is included, along with 35+ standard demographic and
geographic cuts. Clients can add custom banner cuts.